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Terms of Service

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Terms of Service

OtelMS Company LLC (OteMS LLC.) – Registered in the United States, Delaware, registration number 5547515, then HMS, is an IT company providing services and solutions for the hospitality and tourism industries. OtelMS – is the name of the software, owned by HMS.

Completing registration process with OtelMS, you agree to these Terms of Service for OtelMS. If you start to use OtelMS on behalf of the organization, this means that you are entitled to this.

OtelMS is a web management system designed specifically for hotels and other real estate (here-in-after Hotel).

1. Definitions

1.1. Subscription Fee-cost of using OtelMS per month, according to your tariff package. HMS reserves the right to change the cost by notifying you three months in advance.
1.2. Confidential Information – includes all the information exchanged between the parties of this agreement, whether in writing, electronically, or orally, with the exception of information that is or becomes publicly available.
1.3. Data — any data you enter into OtelMS.
1.4. You – representatives of the Hotel, with access to OtelMS.

2. Use of the software

2.1. HMS provides you the right to use OtelMS through the web site with user roles. This right is limited by these Terms.

3. Payment obligations

3.1. The invoice for the access fee will be billed monthly. All invoices will include fees for access during the subsequent period of use of OtelMS. HMS will invoice you under paragraph seven of these Terms. All accounts for HMS will be emailed in electronic form and be payable within ten days from the date of issuance.
3.2. Make sure that all user names and passwords needed to access OtelMS are stored in a safe place. Any unauthorized use of your password or any other breach of security you should immediately report to HMS.
3.3. Do not attempt to undermine the security or integrity of computing systems HMS.

4. Privacy and security

4.1 Each party will maintain the confidentiality of all of the Confidential Information. Neither party will disclose any confidential information available to the parties, or use it for their own purposes, without the prior written consent of the other party. Except as provided in these Terms and Conditions, even after their completion.
4.2. HMS use sour Privacy Policy, which defines the obligations of the parties with respect to the Data. Please read the privacy policy on the web site otelms.com.

5. Intellectual property

5.1. Intellectual property rights of the software and any documentation related to the software remains the property of HMS or its licensors.
5.2. Owner ship of the data remains your property. However, your access to the data depends on the full payment of the subscription fee to HMS.

6. Limitation of Liability

6.1. If you are using OtelMS on behalf of or for the benefit of the organization, whether legal or natural person, HMS believes that you have the right to do it, and the organization will be held responsible for your actions, including any violation of these Terms.

7. Trial policy and termination of the agreement

7.1. After registering for OtelMS, you have sixty days, during which you can evaluate OtelMS without obligation to extend your member ship. If you decide to continue to use OtelMS after the trial period, you will be billed for the payment of the subsequent period of use. If you decide not to continue using the system, HMS is not obliged to store your data and has the right to delete your account from OtelMS.
7.2. HMS reserves the right to:
7.2.1. Suspend the provision of access to OtelMS in case of non-payment or incomplete use of the system (implementation of a subscription fee) and restore access after full repayment of debt.
7.2.2. Delete the information about the Hotel from the system one hundred twenty days after you stop transferring fees.
7.2.3. Close your access and immediately remove data about your hotel, if you are in violation of the Terms.

8. Technical Support

8.1. If you have a problem with the work on OtelMS, that you cannot solve yourself, please contact support@otelms.com
8.2. In the case of temporary lack of access to OtelMS, related to maintenance work, HMS will warn you in advance.

9. General Terms and Conditions

9.1. These conditions, together with the Privacy Policy for OtelMS, supersedes all prior agreements, orally or in writing, and constitutes the entire agreement between you and HMS, regarding OtelMS and other issues addressed in these Terms and Conditions.
9.2. In the event of any dispute between the parties on matters specified in these Terms or in connection therewith, the parties agree to take all steps to resolve them through negotiations.
9.3. The Parties undertake to consider all possible claims reviewed within ten days from the date of receipt and provide a reasoned response.
9.4. These Terms and the relationship between you and HMS will be governed by the laws of the State of New York (United States), without regard to its conflict with other laws.


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